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E-business and organizational change: a structurational approach

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Although e-business is a familiar part of the organizational landscape, its implementation remains a problem for large traditional organizations. This paper argues that the pervasiveness of e-business calls for the adoption of an organizational change perspective to study its implementation. Using structuration theory, the paper analyzes a detailed case study of the implementation of a major e-business initiative in a traditional automotive manufacturer. It shows how a combination of structural contradictions and unexpected consequences derailed the initiative.

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en

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http://eprints.lse.ac.uk/27471/

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