Resource title

Customer Retention

Resource image

image for OpenScout resource :: Customer Retention

Resource description

Customer retention refers to the percentage of customer relationships that, once established, a small business is able to maintain on a long-term basis. It is a major contributing factor in the net growth rate of small businesses.

Resource author

Resource publisher

Resource publish date

Resource language

en

Resource content type

text/html

Resource resource URL

http://www.referenceforbusiness.com/small/Co-Di/Customer-Retention.html

Resource license

Copyright © 2011 Advameg, Inc.