Resource title

SERVQUAL (Zeithaml Parasuraman Berry)

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image for OpenScout resource :: SERVQUAL (Zeithaml Parasuraman Berry)

Resource description

Resumo, fórum, dicas e explicação completa sobre SERVQUAL (Zeithaml Parasuraman Berry). Comparar o performance da qualidade do serviço com a qualidade do serviço de cliente necessita. - 12manage

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pr-br

Resource content type

text/html

Resource resource URL

http://www.12manage.com/methods_zeithaml_servqual_pt.html

Resource license

Copyright 2011 12manage