Resource title

SERVQUAL (Zeithaml Parasuraman Berry)

Resource image

image for OpenScout resource :: SERVQUAL (Zeithaml Parasuraman Berry)

Resource description

Summary, forum, tips and full explanation of SERVQUAL (Zeithaml Parasuraman Berry). Comparing service quality performance with customer service quality needs. - 12manage

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Resource publisher

Resource publish date

Resource language

en-us

Resource content type

text/html

Resource resource URL

http://www.12manage.com/methods_zeithaml_servqual.html

Resource license

Copyright 2011 12manage