Putting leaders on the couch
When INSEAD Professor Manfred Kets de Vries coaches leadership teams, he effectively puts them on the couch – treating them not so much as rational actors but as emotional ones.
A clinical professor of leadership development, Kets de Vries says “the autocratic leadership style doesn’t work so well any more in a knowledge society.”
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http://knowledge.insead.edu/Leaderoncouch.cfm?vid=12
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