Resource title

Error management: A pre-emptive move that can reap long-term gains

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Dave Hofmann, Associate Dean and Professor of Organisational Behaviour at the University of North Carolina, thinks that error management is underrated, and says that has the effect of hurting the organisation where it matters.

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en

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text/html

Resource resource URL

http://knowledge.insead.edu/ErrorManagement080906.cfm?vid=87

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