Resource title

Computer Aided Processing in the MF-Industry: Loan Tracking - the Case of SUMS in South Africa

Resource image

image for OpenScout resource :: Computer Aided Processing in the MF-Industry: Loan Tracking - the Case of SUMS in South Africa

Resource description

SUMS S-U Management Service Limited acts as a service provider for MFIs and realizes a very efficient way of loan tracking by taking full advantage from computer aided processing. This process relies on customized Microsoft and Crystal products serving three main purposes: 1. Providing loan officers with accurate and up-to-date client information via the Internet. 2. Searching for defaulters in the client-database once a month. If clients in arrears are detected the system generates and posts warning letters automatically as well as informs the loan officer who is responsible for that client. 3. Delivering performance statistics on individual as well as on an aggregated level. The case of SUMS is generalized to discuss the benefits of (1) using an outsourced specialist and (2) pool client databases for efficient loan tracking – both in terms of time and costs.

Resource author

Stefan Karduck

Resource publisher

Resource publish date

Resource language

eng

Resource content type

text/html

Resource resource URL

http://hdl.handle.net/10419/23702

Resource license

Adapt according to the presented license agreement and reference the original author.