Resource title

The Performance of Performance Standards

Resource image

image for OpenScout resource :: The Performance of Performance Standards

Resource description

This paper examines the performance of the JTPA performance system, a widely emulated model for inducing efficiency in government organizations. We present a model of how performance incentives may distort bureaucratic decisions. We define cream skimming within the model. Two major empirical findings are (a) that the short run measures used to monitor performance are weakly, and sometimes perversely, related to long run impacts and (b) that the efficiency gains or losses from cream skimming are small. We find evidence that centers respond to performance standards.

Resource author

James Joseph Heckman, Carolyn J. Heinrich, Jeffrey A. Smith

Resource publisher

Resource publish date

Resource language

eng

Resource content type

text/html

Resource resource URL

http://hdl.handle.net/10419/21392

Resource license

Adapt according to the presented license agreement and reference the original author.