Resource title

A framework for thinking about the maturity of cultural usability

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Resource description

Interaction design and usability have become important contributors to economic andcultural development in emergent economies in today’s global distribution of the use and productionof IT, but research and practice that incorporate cultural and non-western perspectives on software andinteractive products are still in their infancy. This chapter presents theory of cultural cognitive stylesand standard usability, and a framework for thinking about the maturity of cultural usability. Theframework has five levels. Level I concerns the localization of the user interface, level II focuses onthe localization of the usability evaluation methods, level III emerges with new user groups, level IVconcerns historical changes in the concept of usability itself, and level V deals with managing acomplexity of user groups. The chapter uses recent empirical results from studies of culture andusability to illustrate the need for the framework for thinking about the maturity of cultural usability.

Resource author

Torkil Clemmensen

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Resource language

eng

Resource content type

application/pdf

Resource resource URL

http://hdl.handle.net/10398/7949

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