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Mobile data services - Shaping of user engagements

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The research motivation for this study is to improve the understanding, scholarly and my own,of wireless service adoption as services enters and leaves users’ hands and minds. Wirelessdevices and services are enabling an unprecedented intertwinement of human actions andinformation systems in everyday life. Current IS research has so far paid scant attention tostudying technologies which transcends the organizational domain. Little emphasis has alsobeen provided beyond the absolute point of acceptance and adoption of artifacts. Nevertheless,many new wireless services transcend traditional use spheres. With this emerges the strongneed to follow the shaping of user engagements with new mobile data services. This is the keyphenomenon of interest in this dissertation.

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Lars Andreas Knutsen

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