Resource title

Knowledge Transfer, Consulting Modes and Learning - Do the Codes of Conduct and Ethics reflect Reality in Management Consulting?

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Resource description

The management consulting firms’ competence and capacity to provide high quality services andthereby create, transfer and develop managerial knowledge have an important role for the client firms andthe society. The international management consulting associations have formulated Codes of Conductand Codes of Ethics that aim to regulate and provide guidelines for the management consulting firms’activities. This paper investigates whether there is a fit between the Codes and (a) the current modes ofmanagement consulting, and (b) the needs of the consulting firms to learn and develop continually theirknowledge base and competencies. The analysis indicates that the majority of the Codes tend to supportone-directional, i.e., ‘directive’, ‘content-based’, and ‘transplantation-based’ type of consulting. In thecases where the Codes recommend interaction, they could emphasize two-directionality and mutualinteraction between the consultant and the client more clearly and explicitly, in the spirit of ‘nondirective’,‘process-based’, and ‘translation-based’ consulting models. As to the development of theconsulting firms’ knowledge and competencies, the analysis reveals that the Codes emphasize necessaryqualifications and the quality of advice. With two exceptions the Codes do not directly and explicitlyindicate the dynamic aspect, i.e., that the consulting firms should develop their skills and knowledgecontinually. Also, there is variation concerning the methods to develop competencies. Therefore, there are several unutilized opportunities to develop the Codes to meet better the needs of the knowledge society.

Resource author

Marjatta Maula, Flemming Poulfelt

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Resource language

eng

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application/pdf

Resource resource URL

http://hdl.handle.net/10398/6313

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