Resource title

With a little help from your friends: diffuse collaboration in mundane activity

Resource image

image for OpenScout resource :: With a little help from your friends: diffuse collaboration in mundane activity

Resource description

Using an office copier is usually thought of as an individual act, with little place for collaboration. However, in mini-ethnographies of three offices, a great deal of collaboration is observed: some of this involves operating the machine, but most of it is collaboration on supporting tasks, those task that make operating the machine possible, including knowing, modifying and managing. Thus the authors see collaboration as playing a much larger role in apparently individual tasks than they originally might expect. As a result, support for making copies, a task usually done by individuals and requiring little or no collaboration, in fact requires considerable collaboration for the supporting tasks that make that apparently individual task possible.

Resource author

Resource publisher

Resource publish date

Resource language

en

Resource content type

application/pdf

Resource resource URL

http://flora.insead.edu/fichiersti_wp/inseadwp2000/2000-45.pdf

Resource license

Copyright INSEAD. All rights reserved