Resource title

The Changing role of top management (Part 3): beyond managing systems to developing people

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Amid all the rhetoric about "empowerment", most large companies are caught up in a symbiotic relationship among the troika of strategy, structure and systems with increasingly complex strategies creating the need for ever-more-elaborate structures to be managed by systems of ever-growing sophistication. This self-reinforcing cycle has now become self-destructive. The new philosophy based on a top management role focused on purpose, process and people involves a reversal of decades of management practice that emphasized the need to minimize the risk and reduce the variability due to "human factor". The new top management role recognizes that it is the great diversity and high predictability of the human spirit that is the force driving initiative, creativity and entrepreneurship. The focus of the new top management role is to recapture these lost and unreplaceable human attributes by individualizing the corporation through a focus on purpose, process and people

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en

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application/pdf

Resource resource URL

http://flora.insead.edu/fichiersti_wp/inseadwp1994/94-21.pdf

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Copyright INSEAD. All rights reserved