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Bounded goodness: marketing implications of Drucker on corporate responsibility

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Drucker's immense contribution to the thinking and practice of management extends to social responsibility in business. This work goes back over sixty years but remains relevant today - notwithstanding the impact of globalisation and the greater interconnectedness of business and society - and not least to marketing. Given trends in marketing research and practice as well as the importance of paying tribute to Drucker and preserving his legacy, this paper examines the implications of Drucker's CSR "principles" of marketing practice. As well as revealing their significance, it also considers his views on the limits of social responsibility, referred to here as "bounded goodness'. It examines how Drucker's thinking informs the challenging question of "how much is enough" in relation to corporate responsibility issues such as food marketing and obesity, availability of AIDS drugs in Africa, and supply chains and labour rights.

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en

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application/pdf

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http://flora.insead.edu/fichiersti_wp/inseadwp2008/2008-18.pdf

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Copyright INSEAD. All rights reserved