Resource title

How entrepreneurs regulate stakeholders' emotions to build new organizations

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Resource description

This study explores how entrepreneurs regulate the emotions of their ventures' stakeholders, and how such emotion regulation affects the founders' ability to create new organizations. We find that some organization founders are much more versatile than others in regulating emotions. They perform two forms of emotion regulation actions involving other stakeholders, which we call episodic and institutionalizing. Our data indicate that such versatile emotion regulation facilitates the organization building process in that it helps founders mobilize resources, and thereby enhances the nascent organization's resilience to deal with survival and growth challenges.

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Resource language

en

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application/pdf

Resource resource URL

http://flora.insead.edu/fichiersti_wp/inseadwp2007/2007-59.pdf

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Copyright INSEAD. All rights reserved