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The Value of the value of managerial beliefs in turbulent environments: managerial orientation and e-business advantage

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There is a great divide between the degree to which academic research accounts for the role of managerial beliefs and discretion in firm performance and the weight given by the popular press and financial community to the importance of the management of an organization when evaluating its quality. The authors argue that the "black box" approach of much management research limits our understanding of when the beliefs of managers matter to performance. By examining a situation of environmental turbulence associated with e-business implementation, they show that the mediating effect of managerial beliefs serves to explain a great deal of performance across firms. This effect is not structural in the sense that it does not depend on the firm or industry but is reflective of the strength of the position that managers hold and the internal conditions and external environment in which they are operating.

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en

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application/pdf

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http://flora.insead.edu/fichiersti_wp/inseadwp2003/2003-69.pdf

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Copyright INSEAD. All rights reserved