Resource title

Emotional capability, emotional intelligence, and radical change

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Resource description

A multilevel theory of emotion and change is presented in this articl, focusing on attributes of emotional intelligence at the individual level and of emotional capability at the organizational level. Emotional intelligence facilitates individual adaptation and change. Emotional capability increases the likelihood for organizations to realize radical change. A meso-level framework relating emotion-attending behaviors to three dynamics of change-receptivity, mobilization, and learning-is presented. These behaviors are called emotional and constitute the organization's emotional capability.

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en

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application/pdf

Resource resource URL

http://flora.insead.edu/fichiersti_wp/inseadwp1998/98-98.pdf

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Copyright INSEAD. All rights reserved