Resource title

Unpacking stickiness: an empirical investigation of the barriers to transfer best practice inside the firm

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Stickiness of knowledge, i.e. the difficulty to transfer knowledge, is emerging as a central construct for both scholars and practitioners interested in innovation. Yet little attention has been paid to the many possible determinants fo stickiness. This paper reports the findings of a systematic empirical investigation into the origins of stickiness in a setting that is stridently reclaiming managerial attention: the barriers to transfer best practice inside the firm. This phenomena provides a balanced empirical setting to study stickiness. The research framework integrates into a communication approach to technology transfer, important conceptual developments from related fields - such as innovation diffusion, sociology and organizational learning. Extensive fieldwork helped fine-tune the operationalization of the framework to the phenomena under study. The predictions derived from the framework are formalized in nine propositions which are then tested empirically through a two step large sample survey

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en

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application/pdf

Resource resource URL

http://flora.insead.edu/fichiersti_wp/Inseadwp1995/95-37.pdf

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Copyright INSEAD. All rights reserved